Service and Support
Support rates.
Free Phone support
Questions on you're hosting account regarding features and functions are free. Training on how to use FTP programs or other software packages will require payment. Please call any time for a quick question or if you have an emergency situation.
Hours
(8 AM to 6 PM)
After 6 PM if we can't answer the call please provide a short message and send us a eMail explaining the problem.
Phone Support (training) PayPal Payment maybe required
Our charge-out rates are $35.00 per hour. *
Chat Support
iChat and Google Gmail chat charge-out rates are $10.00 per call
Fantastico Software
Sorry, we are unable to provide support for Fantastico applications
Support rates.
Free Phone support
Questions on you're hosting account regarding features and functions are free. Training on how to use FTP programs or other software packages will require payment. Please call any time for a quick question or if you have an emergency situation.
Hours
(8 AM to 6 PM)
After 6 PM if we can't answer the call please provide a short message and send us a eMail explaining the problem.
Phone Support (training) PayPal Payment maybe required
Our charge-out rates are $35.00 per hour. *
Chat Support
iChat and Google Gmail chat charge-out rates are $10.00 per call
Fantastico Software
Sorry, we are unable to provide support for Fantastico applications